Introduction
These Terms and Conditions govern your use of Era Tech Solutions / eratechinfo.com. By using our site or services, you agree to these Terms. If you do not agree, please do not use the site or engage our services.
Eligibility & Legal Use
You represent that you are legally able to enter into binding contracts under your jurisdiction. You agree to use our services lawfully, not for infringing or harmful purposes.
Intellectual Property & Ownership
All content on eratechinfo.com—including text, design, images, and branding—is owned by or licensed to Era Tech Solutions. You may view or download content for personal or business reference. Any other use, including reproduction or redistribution, requires written permission.
Product/Service Orders & Support
When you order products or services, you warrant that you are authorized to do so. Payments, delivery, warranty and support terms will be as specified in proposal or invoice. We strive for prompt fulfillment but time-frames are estimations unless otherwise agreed.
Warranty, Maintenance, AMC/FMS Agreements
Our maintenance, AMC (Annual Maintenance Contract), and FMS offerings will be governed by separate service agreements. These will define scope, response times, parts replacement policies, and service level expectations.
Limitation of Liability
To the extent permitted by law, Era Tech Solutions is not liable for indirect, incidental, or consequential damages arising from service interruptions, hardware failure, loss of data, or delays. Use of our products and services is at your risk.
Indemnification
You agree to hold us harmless from any claims, liabilities, or losses resulting from your misuse of our products, violation of these Terms, or third-party rights.
External Links & Third-Party Content
Our site may contain links to external sites or resources. We do not control those external sites and are not responsible for their content or policies. Any external reference is for convenience or information only.
Termination of Services & Contracts
Either party may terminate contracts under the terms specified in individual service agreements or proposals. Terms related to payment, return, data ownership, and liability survive termination as needed.
Governing Law & Dispute Resolution
These Terms are governed by laws of the jurisdiction in which Era Tech Solutions is registered (India). Any disputes arising will be subject to the jurisdiction of courts in Pune or appropriate courts in that territory.
Changes to Terms
We may update these Terms from time to time. Changes will be posted on the site with effective dates. Continued use after changes means acceptance of updated Terms.